Terms and Conditions

Dilogs AI Pvt Ltd

Last Updated: 21/09/2025

This Agreement is entered into at New Delhi, India on the current date (Effective Date).

1. Introduction and Agreement

These Terms and Conditions ("Agreement") govern your access to and use of Dilogs ("Dilogs AI Pvt Ltd," "we," "us," or "our") services and platform (www.dilogs.ai).

By using Dilogs, creating an account, or accessing services, you agree to be legally bound by this Agreement.

2. Definitions

User / Client / You: Individual or entity using Dilogs services.

Platform: Dilogs website, application, and associated services.

Content: Information, images, data, videos, messages, etc.

Data: User's personal and usage information.

Effective Date: Date of user acceptance or account creation.

Services: All features and functions offered by Dilogs.

3. User License and Eligibility

  • A limited, non-exclusive, non-transferable license is granted to access and use platform features.
  • Must be 18+ or legal age of majority.
  • Provide accurate and updated account information.
  • Comply with all laws and platform policies.

4. Prohibited Conduct

  • Upload/share unlawful or unauthorized information.
  • Harm minors or infringe rights.
  • Distribute malware or spam.
  • Impersonate others or violate laws.

5. Data Protection and Privacy

Dilogs complies with Section 43A and 72A of the IT Act, 2000, the SPDI Rules, 2011, and applicable international data protection laws (e.g., GDPR).

  • Collected Data: Voluntary information and automatically collected data.
  • Use of Data: For service delivery, platform improvement, security, and (with consent) AI training.
  • Data Sharing: Dilogs does not sell or share personal data with third parties.
  • User Rights: Access, correct, delete, restrict, or object to processing.

6. AI-Specific Terms

  • Outputs are AI-generated without guarantee of accuracy.
  • Users retain IP rights in uploaded content but grant Dilogs a license to process it.
  • Dilogs owns rights in AI-generated outputs (subject to user rights in contributed content).

7. Financial and Credits Policy

Financial Terms

  • Credit packages available in various tiers as displayed on the platform.
  • Payments via approved methods; subject to GST or/and applicable taxes.
  • Refunds governed by platform-specific policies.

Credits Policy

  • Credits are virtual units enabling use of Dilogs' services.
  • Credits can be purchased via online methods or enterprise invoicing.
  • Credits deducted once output is generated. Failed outputs may be refunded as credits after verification.
  • Credits validity varies from plan to plan; expired credits cannot be reinstated.

8. Intellectual Property

  • Dilogs owns all IP rights in its platform and AI technologies.
  • Users retain ownership of uploaded content but grant Dilogs service-related licenses.
  • AI-generated outputs are owned/licensed by Dilogs, subject to user contribution rights.

9. Liability and Disclaimers

  • Limitation of Liability: No liability for indirect or consequential loss.
  • Disclaimers: All services are provided "AS IS" and "AS AVAILABLE."

10. Governing Law and Jurisdiction

This Agreement is Governed by Indian law, including IT Act 2000.

Exclusive jurisdiction: Courts of New Delhi, India.

11. Miscellaneous and Contact

Company: Dilogs AI Pvt Ltd

Address: B1/A19, 3rd Floor, Mohan Cooperative Industrial Estate, New Delhi 110044

Email: info@dilogs.com